How do I integrate Jira Software Cloud Automations with AWS SNS?

[Syd Heller]

Hi all,

I am looking to integrate Jira Software Cloud with AWS SNS and have SNS trigger a Jira Automation. I tried to follow this tutorial: https://support.atlassian.com/cloud-automation/docs/configure-aws-sns-for-jira-automation/, but I got a little lost at Step 3, substeps 2 and 3. The only options I see for for triggers that are not internal to Jira are under `Integrations`, `Incoming Webhook`, which does not sound like what the tutorial is talking about.

Am I missing something? How do I get the "SNS" option as a trigger for Automations in Jira?

Thank you all!

[Steffen Opel _Utoolity_ · Accepted solution]

Hi @Syd Heller

You've probably figured that out by now, but the tutorial Configure AWS SNS for Jira automation is about outbound automation from Jira to AWS, i.e. how to trigger something in AWS via a SNS notification from Jira.

You are looking for inbound automation from AWS to Jira, and the only currently available trigger to achieve that is indeed the Incoming webhook. Unfortunately this means you need additional automation on the AWS side to connect the SNS notification to a service that can POST the payload to the incoming webhook URL, there are two main options:

1. (Imperative) Deploy a Lambda function that implements a HTTP POST in code
2. (Declarative) Deploy a Step Functions state machine with the recently released HTTP Task type, see Call third-party APIs

Cheers,
Steffen

[Syd Heller]

Yup, thanks for the follow up!