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How do I link a specific parent issue type to a specific sub-task issue type

Mareli
Contributor
July 12, 2024

I would like to know if there is a way to link a specific parent issue type to a specific sub-task issue type.

 

For example, I have a Client Lead (Parent) issue type and a Client Lead (ST) issue type. 

But everytime I create a sub task it automatically cleates a Sub Task (ST) issue type instead of the Client Lead (ST) issue type.

Screenshot 2024-07-12 at 14.59.00.pngScreenshot 2024-07-12 at 15.00.05.pngScreenshot 2024-07-12 at 15.00.30.png

2 answers

0 votes
Dave Mathijs
Community Champion
July 12, 2024

Hi @Mareli 

What does the order of the issues in your issue type scheme associated with the project look like?

0 votes
John Funk
Community Champion
July 12, 2024

Hi Mareli,

You are choosing the Client Lead sub-task from the dropdown and put in a Summary and it saves it as a regular Sub-task????

Mareli
Contributor
July 12, 2024

So basically I am asking is, is there a way where I do not have to actually go to the drop-down and select the client lead (ST)? 

John Funk
Community Champion
July 12, 2024

How else would you want to create the sub-task?

Scott Schellhardt
Rising Star
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July 12, 2024

Hi Mareli,

Is the Client Lead ST defined as a ST under the issue type hierarchy ? You can find that under  Settings>Issues>Issue Type Hierarchy 

John Funk
Community Champion
July 13, 2024

Thanks, @Scott Schellhardt  - I think that helps me understand the question better also. @Mareli you should edit your Issue Type Scheme to move that sub-task up above the regular Sub-task one. 

Scott Schellhardt
Rising Star
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July 15, 2024

@Mareli Did this help to solve your issue ? 

Mareli
Contributor
July 15, 2024

@John Funk, it works when you move it up. But when you go to a different issue type like task (parent) then you sit with the same problem because then the Client Lead (ST) is first in line and not the actual Sub Task (ST) issue type. 

@Scott Schellhardt If I change the Issue type hierarchy it will change for all projects not just this specific one

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John Funk
Community Champion
July 26, 2024

That's correct. You can't have it both ways. One of the sub-task issue types will always be the default. You can't change that by parent type. 

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