How do I reference a project with spaces and special characters in the JQL of an escalation service?

[Andy Hurley]

I have a project called "Scheduling & Listing" and have a query that runs just fine in JIRA but when I try to use that same query in an escalation service I get the message:

Error in the JQL Query: The quoted string 'Scheduling ' has not been completed. (line 1, character 11)

Presumably I need to escape the ampersand in some way but I have tried all the methods I know of without success. 

If I leave the project selection out of the JQL then the escalation runs ok but I need to restrict this service to just one project.

Any clues?

[Payne · Accepted solution]

Try using its ID rather than its name (e.g. project = 10800). One way to find that value: go into the project's settings (cog icon in the lower left) and then hover over the Details link in the left sidebar.

[Andy Hurley]

Thanks, using the id works which gets round my immediate problem so I have accepted this answer. I'm sure there must be a way to escape the ampersand but this is an acceptable workaround, thanks. As I guess would be writing a saved filter and using 'filter = 123' which I had considered but did not want to do for ease of maintenance reasons.

[Payne]

Ah, here we go - use the Unicode representation of the ampersand character:

project = "Scheduling \u0026 Listing"

[Jack Nolddor _Sweet Bananas_]

Hi all, this should work as is:

project = "Scheduling & Listing"

Simply use double quotes within the name of your project,

Regards

[Andy Hurley]

I was using double quotes - it still fails when used in the query of an escalation service.