How do I search for for issues with a specific user mention?

[Sarah Corcoran]

I'd like to have a search filter so see all the issues where I have been mentioned so I am sure to respond to their comment. I imagine there's a way to do this, but I am not knowledgeable about search functions.

[Brant Schroeder]

Sarah,

  You can use the following JQL to find issues where someone has been mentioned. 

(summary ~ "username" OR description ~ "username"  OR comment ~ "username") 

Just change the username to the username of the individual you are looking for.

[LarsD]

If I use "username" it dosen't work

I try with this: 

project = IGP AND resolution = Unresolved and comment ~ "Kim Liljeborg")

and this

project = IGP AND resolution = Unresolved and comment ~ "XKILI0312")

and this

project = IGP AND resolution = Unresolved and comment ~ Kim Liljeborg)

and this

project = IGP AND resolution = Unresolved and comment ~ XKILI0312)

No matter what I do I get an error saying: 
Error in the JQL Query: Expecting either 'OR' or 'AND' but got ')'. (line 1, character 72)

What am I doing wrong?

[SCDS Cloud Engineering]

Just take off the ) at the end and you should be good. 

[Verona Fule]

tried doing the above queries today they all don't work :(

[David Matthew]

Just for reference, this worked extremely well for me.  Maybe it's because it's been a couple of years.

In advanced JQL, `comment ~ user-id`.

E.g. to get the user-id of John Doe, type a throwaway query.  Type `assignee = John Doe`.  Before hitting enter, completions show up below for the user.  Click the completion, and the text `John Doe` is replaced with a user id.  Copy paste the user id and delete the throwaway query.

It seems Jira has changed it's user id format overtime.  The format that the completion gave and that worked for me is in the format `123456:aaaaaaaa-1111-aaaa-aaaa-ffffffffffff`.  I'm assuming this is the account id, colon, user guid.

[Marcel Rossouw]

@David Matthew any idea if there is a generic parameter to use to monitor any/all mentioned users? I need it for an automation rule to monitor any tagged people in a description. 

[David Matthew]

@Marcel Rossouw none that I know of.  You probably don't want a huge `or` clause of every user id either.  The only thing I can think of offhand is maybe using `comment ~ 123456:` to search anything that begins with the account number and a colon.  If users are in multiple accounts, using an `or` might work.  It might be a longshot, and if it does work you may get false positives.  I hope you find something that works!

[Alexey Matveev]

Hello,

There is an open ticket for the functionality. Kindly readcomments for the ticket, maybe some of them will give you ideas on what you can do in Jira at the present time.

https://jira.atlassian.com/browse/JRASERVER-27594

[Mehmet Can Kırtaş _ALMBASE_]

Hi Sarah,

You could use mentionsMe() and mentionsUser() functions of our add-on GO! JQL to search for issues that you or a particular user were mentioned in(including comments).

You could try the plugin for free!

Best,

Mehmet