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How do I tell if a screen is used in a workflow transition

Jeremy Schrecengost
Contributor
July 16, 2020

I have inherited a JIRA instance from a former employee and it is a mess. I have over 500 different screens and many of them not associated with screen schemes. I know that a screen can be used on a transition and not in a screen scheme but is there any way to tell what workflow it is used in? 

 

I want to start cleaning up the deprecated  screens and workflows but do not want to delete one that is currently being used.

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John Funk
Community Champion
July 16, 2020

Hi Jeremy,

I don't use the Server version so I don't know if it looks the same or not. But in Cloud when I go to Settings > Issues > Screens in the list of "View Screens" there is a column for Workflows which shows which workflows the screen is used in. Hopefully there is something similar in the Server version. 

Jeremy Schrecengost
Contributor
July 16, 2020

I am running 7.13.11 server and there IS a workflow column but it is blank for every screen (even ones I know are being used)

Andrew Laden
Rising Star
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July 16, 2020

You are probably hitting a bug

https://jira.atlassian.com/browse/JRASERVER-35881

Which seems to be related to a bad screen

https://confluence.atlassian.com/jirakb/illegalargumentexception-when-searching-for-issues-with-specific-statuses-or-when-loading-the-workflows-page-in-jira-server-295305313.html

 

Check your log for "Cannot find Screen with id" and if you see any entries, follow the instructions to fix the database.

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Jeremy Schrecengost
Contributor
July 20, 2020

I was hitting that bug and was able to fix it with that wiki article, thanks!

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