How do choose fields that should be on a work item, for the backlog and board

[Zoran]

I'm lost in where to begin. I have two custom fields that I would like to show on the work item in the backlog listing and board card. How to do that?

[Pallavi Shirodkar]

Hi @Zoran 

Step 1: Customise the Issue Screen by Adding Fields
Verify that the fields appear on the problem screens that your board uses.

Navigate to Issues → Screens in Jira Settings.

Locate the screen layout that corresponds to the type of issue and your project.

Make sure the Edit/View/Create screens have your custom fields added.

Even if specified, the fields won't appear on the board, card, or backlog if they aren't visible on the screen.

Step 2: Configure the board card layout (board view) in step two.
Proceed to your Agile board (Kanban or Scrum).

In the upper right corner, click the three-dot menu (⋯).

Choose the Board settings.

On the left, select "Card layout."

Go to "Active sprints" and "Backlog" and add your custom fields.

Hope this helps.

[Zoran]

Thanks for the fast reply. I can not find the navigation option Issues > Screens. I'm new to this. My UI seems totally different from what we have at work, so I can't even tell you what "rolled out version" I have.

[Zoran]

I have "work" as new term.

[Pallavi Shirodkar]

Please use this link as a reference.

https://support.atlassian.com/jira-software-cloud/docs/customize-your-view-of-the-board-and-backlog/

[Zoran]

I don't have any custom fields there :(

[Pallavi Shirodkar]

Have you added the custom fields to the screen?

[Zoran]

The fields I have are specific to the project, I have no idea where to add the fields to that specific screen, or where to look for any documentation where to do so. I experience a global search will bring me unrelated things, navigating by "categories" I have no idea where to go.