How do you remove the confluence section from the issue view screen?

[Chase Lofland]

We uninstalled confluence since weren't using it. How do i remove it from the issue view screens?

Its the Related Knowledge base articles section.

[Roman Treynker]

Same issue here. We no longer use Confluence and deleted all Application links in Admin > Applications > Integrations > Applications Links. However, all tickets still have a similar message as the first user - "Can't connect to Confluence because the application link is missing. Check the Confluence settings in Application Links."

Is there no way to just remove that , as that error message is throwing everyone off.

[Roman Treynker]

I think we found it. It looks like you need to remove it in two locations:

•  Admin > Applications > Integrations > Applications Links
• Project > select Project in question (will need to do this for all projects) > Project Settings > Knowledge Base > Remove knowledge base

This got rid of that alert message for the Project we did this for. Goodluck

[Payne]

Perhaps you have an application link that needs to be deleted? Go into Project Settings by clicking the cog at the lower left and clicking "Configure Project Links" under the Settings section.

[Chase Lofland]

I had a confluence link there, so i deleted that and still getting the We're having trouble communicating with the application error.

Do you know of a way to just get rid of the whole Related knowledge base articles section?

Thank you