How many users do I have left on my license

[Jesper Grenaa Eilertsen]

Hi 

I'd like to know 2 things: 

1. Where can I see how many users I have left on my license?
2. If I deactivate a user, will the active users count go down by one, or do I need to delete the user?

In regards to 1, I have seen this thread: https://answers.atlassian.com/questions/118676. However, going to Administration-->System–>System info allows me to see a number of users, currently 160. Is that it? Then, when I deactivate some users and check the count again, it's still 160. 

Kind regards,

Jesper

[Donna Macauley]

Gear icon > Applications. 

[Deleted user]

1. Click the top right cog, then 'User management' under site administration... then 'Application access' under user management: 

Selection_067.png

      2. Yes, when deactivated you'll gain another user - until they are reactivated and consume another             license.

Kind Regards,
David 

[Nash]

Why have Atlassian removed the option to how many licence you have ?

Since the update the system is worse than before. 

[Ankita Sinha]

were you able to find an answer to this?

[John Bevan]

I found it (for now; time of writing 2019-05-09)!

• Go to the admin screen: https://admin.atlassian.com/
• On the side bar find Subscriptions and Billing.  Click Billing.  Note: If you don't see the side bar, click the burger (☰) icon to have that menu expand from the side.
• Click Manage Subscriptions
• Now you should see your active subscriptions, along with a user count for each (saying X of Y users, along with a subscription end date, and price estimate).

Hope that helps.

[Robert Massaioli (Atlassian)]

You want to look at the Manage Applications page in User Management. It will tell you how many users you have consumed against each Atlassian product: https://confluence.atlassian.com/display/Cloud/Manage+application+access

In the same Admin section you can also see your Billing Overview which tells you how much your bill would be if you kept the same number of users.

Hope this helps!

[Jesper Grenaa Eilertsen]

Thank you everyone for the great answers . 

Have a nice weekend. 

Kind regards,

Jesper

[Deleted user]

Please remember to upvote! Have a lovely weekend too!

[Jesper Grenaa Eilertsen]

Thanks Norbert

Creating new users page used to have that count - I remember, but it does not show it anymore. 

Regards,

JesperSkærmbillede 2015-06-18 kl. 15.12.54.png

[Norbert Janssens]

The number under System Info is misleading as this is counting all accounts (also inactive ones and those not in jira-users Group).The only valid number is shown when you open the dialogue to create new users - it says something like this:

There are currently xxx total user(s) set up in JIRA, of which yyy are active and count towards your license limit.