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How to add Reporter in Template Ticket

Sara.B
Contributor
September 12, 2024

Hello, 
I have created a template for ticket creation with some pre-filled attributes but the reporter is not set anymore automatically to current user (as in standard creation) and is now needed to select the reporter. is it possible to add reporter to the template? I have tried with Reporter="currentuser()" but is not working. 

Regards

1 answer

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Ramakrishna _RK_
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September 12, 2024

Hi @Sara.B ,

You can add post function on workflow 'Create Issue' transition to add current user as reporter.

Regards

Rama

 

Sara.B
Contributor
September 12, 2024

@Ramakrishna _RK_ Where I find this Post function ? 

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