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How to add custom email for the creating issues for the jira software

RAMYA
RAMYA
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August 2, 2023

I created a Jira software. But I cannot add email sever to it 

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Utkarsh Singh
Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 3, 2023

Hi @RAMYA Welcome to the Atlassian Community.

If you are looking for the ability to configure an SMTP server in the Jira cloud, unfortunately, this feature is not part of Jira yet. But there is a feature request for the same- JRACLOUD-62125

Instead, you can try this feature.

In case you are looking to process emails coming to an email address to create a Jira issue, you should use this option.

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RAMYA
RAMYA
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August 3, 2023

Thank you so much 

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Utkarsh Singh
Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 3, 2023

You're welcome @RAMYA

Can you please accept the answer to this post?

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