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How to add guest account to view project details?

Igor Malkov
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December 18, 2018

Hello,

When I try to add external account to add and view tickects I get the following error:

You can only invite people with ***.com email addresses. .....

I have admin permissions. 

How to possible to append users from external domains?

Best regards, Igor.

2 answers

1 vote
Christopher Rios December 18, 2018

Go to Administrator settings and select user management.

User Management.png

Then select Create User. You should be able to add a user with an external email address.

Once you have created that user go to your project and on the far left side select the invite team button.

Invite Team.png

Then you should be able to go the issue and assign it to the external account or add them as a watcher.

0 votes
Qu3ntin
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December 18, 2018

Hello,

What is your process to invite users ?

As site-admin, from users screen you should have no restriction:

community_10.PNG

Salman.Arshad November 2, 2021

but this user will have access to all projects, what if i want to add a guest for a particular project only.

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