How to add hyperlink to JQL search

[Makai Baker]

I want to add a hyperlink to a JQL search within the content of a "Send Email" action in an automation rule in which the text shown is the amount of tickets in the JQL search.

I have the "amount of tickets in JQL search" part sorted out as a (size) smart value.

The [text shown l url] format is not working and {{issue.url}} only works for a single issue.

[Duc Thang TRAN]

Hello @Makai Baker 

Can you try with this smart value  in to the email content; I'm used to recevied  a list of issues with hyperlinks 

{{#lookupIssues}}
* {{summary}} - {{url}}
{{/}}

Here a exemple : 

[Trudy Claspill]

Hello @Makai Baker 

Where are you trying to run that JQL search? Can you provide screen images?

It seems like you might be working on an Automation Rule. If that is the case, please provide screen images that show the entire automation rule and point out where you are trying to make the change.

[Makai Baker]

Hello,

I've updated the original question, but the JQL search is a "Lookup Issues" action and I want to put the hyperlink within the content of a "Send Email" action in an automation rule.

[Trudy Claspill]

Can you please provide images that show the entire rule? Sometimes the problem is caused by the context in which the step is executing. We can't determine that without seeing the entire rule.

Also, please provide the output written in the rule execution Audit Log, and an example of the content of the email that is actually being received.