How to add issue (web) link to external SSL site?

[Michael Mettenleiter]

i can't add a issue link to an external SSL encrypted site.

JIRA says invalid URL but if i change https:// to http:// the URL is valid vor JIRA

[Shannon S · Accepted solution]

Michael,

The URL you're providing is to a specific page in Confluence. You need to just provide the URL to the site itself, e.g. https://confluence.orgadata.com.

Can you try that and let me know if you have any trouble?

Shannon

[Michael Mettenleiter]

Hi Shannon,

thanks for your reply.

Your solution works,
BUT I want to link to the specific page
and why does the link to the specific site without SSL (http://...) work?

[Shannon S]

My apologies, Michael. I assumed incorrectly that this was the Application Links panel but when comparing it to the english versions I see now that it's not.

I also hadn't understood the issue properly but now I see that you confirmed it does work with http and not with https.

I tested the SSL of your server, and although it seems that it's not very secure, I can't confirm if this is the issue or not.

Could you have a look at your Jira Server logs when you trigger the error and let us know what you see?

In addition, you can check the Developer Tools panel in your browser and let us know what you see there.

To see what results came back on your SSL when I tested it, have a look here:

• SSL Test results

Regards,

Shannon

[Michael Mettenleiter]

Oh, sorry for the german screenshot and the bad explanation.

The confluence server is not ours, but there is the documentation for an external interface.

Nevertheless many thanks for the ssl check.

Now I just wanted to reproduce the mistake again. Now he does not show up and I can add the page without any problems.
My only guess may be the update in the meantime at 6.14.1 since I had tried it before and it was reproducible

so i think this can be closed

Thank you very much for your help

[Shannon S]

No worries, Michael! I learned German 19 years ago but I just never learned the German word for "web link". :) 

Very odd the issue just seemed to go away like that, but happy you were able to add the link.

If you run into the problem again, let us know, otherwise we can assume the 6.14.1 update fixed the problem!

Take care,

Shannon

[Michael Mettenleiter]

oh cool, interesting where web link is such an important word :P

Ah sorry, not 6.14.1 (that was the Confluence update I've installed) I meant the version 8.0.0

[Shannon S]

Well I certainly won't forget it now! :) 

Thank you for confirming the Jira version which resolved your issue.

Take care and have a pleasant rest of your week.

Regards,

Shannon