How to add more values to the custom field without overwrite previous value?

[Sinisa Glusac]

Hi all, 

I have a specific task to do. I have to create an automation for multiple squads and when each squad chooses the option "approved", the squad name should appear in another field. I did it for one squad and it was working perfectly. See attached picture. 

But when I tried to add another team, the first team name in the field was replaced with the second one instead of keeping both names. See attached picture. 

More names can be added to the field manually, so this is not a field limitation. 

I was experimenting with different custom fields (currently I use the custom field "select list - multiple choices) but without success. Then I tried to experiment with advanced field editing with JSON. But I'm still new in Jira and not that experienced, so I need help. I found something that could work for my case but after many tries didn't work at all.

https://community.atlassian.com/t5/Jira-Software-questions/Automation-Advanced-field-editing-JSON-add-multiselect-values/qaq-p/1934405#U2104772 

Also, you can see my automation here

As well as my audit log error

Please advise and if you need more information, I would be very happy to provide. Thank you very much. 

BR, 

Sinisa

[John Funk · Accepted solution]

Hi Sinisa,

Not sure why you would need to use #lookupIssues. What if you just did this:

{

      "update": {

        "customfield_10155": [{

                "add": "Navy"

        }]

}

[Sinisa Glusac]

Hi John, 

I really appreciate your suggestion. I've tried and it didn't work, unfortunately, here is the

audit log error 

[John Funk]

Ah, looks like I missed one more curly bracket at the very end when I cut and pasted. Ad one more } and a new last line or one beside the very last one and give that a whirl. 

[Sinisa Glusac]

Like this maybe? didn't work either

{

"update": {

"customfield_10155": [{

"add": "Navy"

}]

}}

[John Funk]

Same error? 

[Sinisa Glusac]

Yes, this is the error

[John Funk]

Okay, that's a different error. What exact type of field is customfield_10155?

[Sinisa Glusac]

A field for multiple choices

[John Funk]

But can you tell me the exact type that Jira calls it? 

[Sinisa Glusac]

Maybe this will help because I don't know the exact name

[John Funk]

Let's try this:

{
"update": {
"customfield_10155" : [
{
"add": {
"value":"Navy"
}
}
]
}
}

[Sinisa Glusac]

Hi John, thank you very much, I just tested it and it works perfectly!!! I really appreciated your help, you made my day! 

Cheers, 

Sinisa

[John Funk]

Great! I am glad that worked, and it helped you out.  :-)

[Sinisa Glusac]

It helped a lot, later I was using the same JSON but for different reasons, and slightly modified. For instance, if some squad later chooses instead of "Approved" something else, such as "Not required" or "To be clarified" then the name of the squad has been removed from the field. So I used this:

{
"update": {
"customfield_10155" : [
{
"remove": {
"value":"Navy"
}
}
]
}
}

(remove instead of add) and also works perfectly!

So once again, thank you very much for this brilliant work. 

[John Funk]

Great! Glad it is working for you!