Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to alert me when a ticket spending more than certain hours

Michael Woong November 11, 2021

How to create a automate alert for log time spending more than certain hours.

Or  a report that I can use?

1 answer

2 votes
Gaurav
Community Champion
November 11, 2021

Hello @Michael Woong 

For this scenario, you can create a filter and use the condition 'timespent >= 2h'. This can be customised as per your use case to include the relevant project, issue types etc.

Also, if you need an email alert for such cases, Automation can be leveraged.

Kindly accept the answer if this helps resolve the query.

Michael Woong November 11, 2021

Is that a field for {{issue.timespent}} ?

Gaurav
Community Champion
November 11, 2021

I have not used it as such but I believe this would be the format.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events