How to amend issue to sub task and set parent using Jira automation

[Daniel Newman]

Hi,

I am trying to use Jira automation to amend the issue type of an issue from a standard issue type to a sub task. When doing this I need to be able to set the parent of the sub task so that is correctly linked to the relevant parent task.

I have created an automation rule that triggers when an issue is created with a specific issue type. I am then creating a variable by using the issue.summary and then splitting on a space to use the first part of the summary which will be in the format "SD-123 - title" where SD-123 is the Jira issue key of the parent task I want to link the sub task to. This will give me a variable named Parent that will contain "SD-123" for example.

I am then using the "Edit Issue" action to edit the issue type to a sub task and then trying to set the parent using the additional field JSON shown below, which uses the variable created above:

When the automation rule is triggered it completes successfully, without any issues, amending the issue to a sub task as required but the sub tasks parent doesn't appear and the sub task ends up without a parent. 

Is there something I am missing when setting the parent in the additional field JSON shown above or is it not possible to set the parent of a sub task in this way and therefore my required outcome not achievable?

Any help with this would be appreciated.

Thanks

[Bill Sheboy · Accepted solution]

Hi @Daniel Newman 

For some context, would you please post an image of your entire rule?  Thanks!

Is this for a classic or a NextGen project?

Next, if you log the {{Parent}} to the audit log, what do you see?

Best regards,

Bill

[Daniel Newman]

Hi @Bill Sheboy 

Thanks for your response.

Please see image below of entire rule with the logging shown in the audit log.

I can confirm this is a classic project.

Kind Regards

Dan

[Bill Sheboy]

Thanks, Dan.

If you are trying to edit the parent for a sub-task, it does not appear to be possible yet.  I found that looking at the advanced JSON help and using a REST API call to gather the editmeta data for a sub-task.

https://support.atlassian.com/jira-software-cloud/docs/advanced-field-editing-json/

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-editmeta-get

[Daniel Newman]

Hi @Bill Sheboy ,

Thanks for your response. 

Could you please just confirm that I am understanding you correctly?

I think what you are saying is that this is not currently possible via either Jira automation or the Rest API at this moment in time?

I have found the following request on Jira Server which I presume would resolve my problem if the same was done on Jira Cloud:

https://jira.atlassian.com/browse/JRASERVER-68763

Thanks again for your help.

[Bill Sheboy]

Hi, Dan.  Correct; it does not appear to be possible yet.

The suggestion you noted is for Jira Server, and I did not find a corresponding one for Cloud.  You may add that suggestion in that same backlog by selecting Create at the top of the page.  I recommend then adding a comment to link the two items (or put it in the description) to help Atlassian see both items.

Thanks,

Bill

[Daniel Newman]

Thanks Bill

[Daniel Newman]

Jira Cloud suggestion raised as follows:

https://jira.atlassian.com/browse/JRACLOUD-75890