Hello @Maeneth
Are you referring to a licensed user of the Jira Software product, or are you referring to a Customer registered to use the Jira Service Management product?
If you are referring to a licensed user, refer to this article:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.