How to automove the ticket from one project to another project

[Pye Phyoe Aung]

Can someone help me how to move the ticket from one project to another project automatically?

[Jack Brickey · Accepted solution]

Are you moving between projects or between workflows within a project? Moving issues can be complex and require human intervention to direct the move, e.g. current status doesn’t intuitively map to new project status. Moreover, automation of moving issues leads me to think this is a broken process. Moves absolutely make sense to ‘clean up things’ initially done incorrectly. 

With all that said, AFAIK, Automation does not support Move. Assuming I am correct and you do not see this action in Automation then you would need some other addon to make this happen.

[Liam Green · Accepted solution]

Hi @Pye Phyoe Aung 

That isn't possible in Jira.

Using Automation, you could clone the issue and delete the current issue - but to actually move them is a manual process.

Hope that helps,

Regards, Liam

[Rebecca R_ Tate]

How would I add the delete function?  After cloning, Branch Rule, then delete current issue?

[Chris Buzon]

Automation doesn't do this.

HOWEVER, you can create a trigger that creates a new issue in another project. You can copy values from the parent ticket into the new ticket - which could do the same thing, but you'd end up with 2 tickets in the end.

[Pye Phyoe Aung]

Yeah, I don't want to keep two tickets.