How to change the workflow of "All unassigned issue types" in a workflow scheme?

[rbalamu2]

Hi Team,
I have a workflow scheme which uses a old workflow for "All unassigned issue types". We would like to change a newly created workflow for "All unassigned issue types". Is there an option to do it?

Thanks,

Rahini

[Dave Mathijs · Accepted solution]

Hi @rbalamu2 

In the Workflow Scheme, add the existing (inactive) new workflow to the workflow scheme.

Then, choose the mapping, i.e. "All unassigned issue types".

After confirming, you may need to map old statuses to new statuses.

Let the mapping finish and acknowledge.

[rbalamu2]

@Dave Mathijs Got it.. Thank you for the quick response.

[Dave Mathijs]

You're welcome, great to hear you got it sorted out.