How to change ticket details view?

[Ian Walker]

Hello Everyone.

I have two JIRA boards.  On one board, when you click a ticket on the board, the ticket details appear on the far right-hand side of the screen in the same window.  However, on my other JIRA board, when I click a ticket, it open the ticket details in a new pop-up window in the same browser tab.

How can I switch the board that displays the ticket details on the far-right side of the screen to instead display the ticket details in a new window when clicked?

Thanks.

[Jakub Hanak · Accepted solution]

Hello @Ian Walker,

I found this. It might be useful for you. 

https://community.atlassian.com/t5/Jira-questions/How-do-I-turn-off-issue-detail-popups-on-JIRA-boards/qaq-p/663559

And let me know if it works ;) 

Best regards,

Jakub 

[Ian Walker]

Thanks @Jakub Hanak.  I just reversed the steps on that article and made sure the option under JIRA Labs was green (clicked), and that fixed the issue and it now displays properly.

Many thanks!