How to close Sub task of Linked Issue via Cloud JIRA AUtomation

[Peyush Agarwal]

Hi,

I have Main Task which has few sub task. This has few Linked Task which are having few sub task as well. 

Now I have put an automation that when Main task is closed, check for Linked Task but I am not able to close sub task of this linked task. Can you please guide me. 

[Ste Wright · Accepted solution]

Hi @Peyush Agarwal

Can I confirm what you want the rule to achieve? Is it:

• If a main task is closed, locate the linked tasks (using linked issue type?) and close those also
• If a parent task is closed, close sub-tasks below it

^ Is this what you're trying to achieve? If not, let us know the specifics so we can help create the rule(s)

Ste

[Peyush Agarwal]

@Ste Wright  - Although I have been able to find a workaround but what I am trying to achieve is if a Main task is closed, locate the linked task and close it and also locate sub task in all those linked task and close it 

[Ste Wright]

Hi @Peyush Agarwal 

What is the workaround you located?

It would appear it would be simplest to have two separate rules:

• Close Sub-Tasks when a parent issue is closed
• Close Linked Issues when main issue is closed (located via JQL condition)

^ This should achieve what you need. You would need to ensure that the sub-task rule can be triggered by other rules, so the linked issues rule can auto-activate it.

To enable this, go to the Sub-Task Rule > Rule Details and change the "allow rule trigger" checkbox to TRUE.

Ste

[Peyush Agarwal]

@Ste Wright  - Yes this is exact workaround I have used by creating 2 different rules however I thought there might be a solution within one rule. 

[Ste Wright]

Hi @Peyush Agarwal 

It might be possible using branches.

But, I would suggest having two rules is better - as you'd still need a rule which closes the sub-tasks of the main issue (and I assume there might be issues without linked issues which need sub-tasks closed automatically).

Otherwise you could create a hyper-complex rule covering all scenarios - but has to be tweaked each time you enhance your process!

But - please feel free to share your two rules and I'd be happy to see if there is an option to combine.

Ste