How to control the show/hide of a specific field according to the selected value

[Riho Fujiki]

I use Jira Cloud as a project management tool.

In the issue screen, I would like to show/hide field B depending on the selected value of field A, which is a selection list (single selection) type.

Is there any way to achieve this type of action?

[Fabian Lim]

Hi @Riho Fujiki

Unfortunately out of the box this feature is not available.  

you need a third party plugin such as devinity custom fields.

Regards

[Riho Fujiki]

Hi @Fabian Lim 

Thank you for your reply.

It is unfortunate that this cannot be achieved with the default features. I will try to find a third party tool.

Regards,

Riho

[Ste Wright]

Hi @Riho Fujiki 

Not natively - what kind of field is (B) though? If you could give us more specifics about this scenario, we can advise further :)

If they're both select lists - you could use a Select List (cascading) - therefore changing the options of (B) depending on (A), if that would work?

Ste

[Riho Fujiki]

Hi @Ste Wright  

Thank you for your reply.
The B field is a custom field of numeric type for entering project data.

I am currently planning to use Jira in a waterfall type development. I have the same issue type task set up for each process, so I am seeing fields that do not need to be entered for some processes.

The A field is a field to select the process set for each task. Depending on the process selected in the A field, I would like to hide some fields that do not need to be entered for that process.

Is there any way to achieve this?

Thanks,

Riho

[Ste Wright]

Hi @Riho Fujiki 

Not natively in Jira. 

You might be able to find an App on the Marketplace that can do this - or, there is an alternative using Jira Service Management

In JSM, you could use Forms:

• You can use Forms to replace the standard request screens in JSM
• You can set Sections in the forms, which can be shown dependent on other fields being chosen
• To get started with forms - check these help pages
  • See this page for help with sections

Then, you could...

• Create the form in JSM
• Have users populate the form to create Issues via the portal
• Use Automation to move these Issues into your Software Project post-creation
• Limit access to create Issues in the Software Project to Automation (via Project Permissions)

^ It's not an ideal workaround, but it depends how necessary having those fields dynamically visible is!

Ste

[Riho Fujiki]

Hi @Ste Wright 

I am not knowledgeable about Jira Service Management and did not know such a feature existed!

Since we have no plans to use JSM at this time, it will be difficult to realize this immediately, but we will consider it while looking for other applications.

Thank you for sharing your idea.

Regards,

Riho

[Ste Wright]

No worries @Riho Fujiki 

Let us know which approach you choose in future!

Ste