How to create issue in future date?

[Manoj]

Hi, 

i have to set up auto ticket create process in jira on a particular i want' to pick a specific issue type and based on issue type, ticket shall be created in jira.

Precisely- How to create issue in future date based on issue type.

Thanks!

M 

[Alex Koxaras -Relational-]

Hi @Manoj 

You can't create a future issue in Jira. You can however create an issue with a date field in the future. E.g. create now an issue and placing a due date on the future. This is doable.

However what is the basic need behind your request?

[Manoj]

Thanks @Alex Koxaras -Relational- basic need is to have a ticket created at scheduled date/time ticket should be generated and  come into our kanban board as blocker, so that we will not miss that task.

[Alex Koxaras -Relational-]

If the scheduled period is known and fixed, you can use Jira Automation with the Schedule trigger to create a specific issue type, with pre-populated field and assigned to a specific user. Read more here https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/

And the add the Create Issue component https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-issue

Hope that helps.

[Alex Koxaras -Relational-]

Read also this post as well https://community.atlassian.com/t5/Jira-Software-questions/How-to-make-an-automation-rule-trigger-in-a-time-period/qaq-p/1543966

[Manoj]

Thanks again Alex Koxaras _Cententia_ , will it work in Jira server?, as i am not using jira cloud? also i dont have project automation plugin.

currently i have scriptrunner and where can i find scheduler?

Thanks!

M

[Alex Koxaras -Relational-]

@Manoj 

Yes, scriptrunner will work just fine. You just need to create a new "Job". Take a look at the following and keep in mind that some scripting will be necessary:

• https://library.adaptavist.com/entity/automate-the-creation-of-an-issue-in-jira
• https://community.atlassian.com/t5/Jira-Software-questions/Create-an-issue-from-a-Scriptrunner-Job-with-customfields/qaq-p/1826907
• And you can also watch this short tutorial https://www.youtube.com/watch?v=UT_qche3kc4 from @Ravi Sagar _Sparxsys_ 

Let me know if the above helps.

[Manoj]

@Alex Koxaras -Relational- Thanks for sharing above links, i was off for few days hence could not check community notifications,, i will look into this shortly.

Thanks!

M

[Alex Koxaras -Relational-]

@Manoj let me know if that resolved your issue!

[Rilwan Ahmed]

Hi @Manoj ,

There is no direct way to create Jira ticket with future date. Instead you should try jira automation plugin or Scheduler plugins like https://marketplace.atlassian.com/apps/37456/the-scheduler?hosting=server&tab=overview.

You can search for plugins in https://marketplace.atlassian.com/ 

[Manoj]

Thanks @Rilwan Ahmed for replying, unfortunately, we dont have both, but have scriptRunner will it work in the case?

[Rilwan Ahmed]

Hi @Manoj ,

I have never used scriptrunner.