I need help with the following issue.
This is my automation:
This is the problem:
Then it stops, but the rest of the issues are linked as well. I am expecting all linked issues to continue updating.
Hello @Alanis_ Hans
How are the issues linked? Is HA11-4 linked to HA11-2 or to HA11-3?
The rule you have written will change only the issues that are directly linked to the trigger issue - HA11-2.
If your issues are linked in a chain, then on the Rule Details page you need to check this box:
Then the update of HA11-3 will cause the rule to be triggered again for HA11-3 and update the issues linked to HA11-3, and so on through the chain of linked issues.
However this sort of trigger-itself action is limited to 10 such executions. If you have more than 10 issues in the chain additional actions have to be taken to address that.
Thanks @Trudy Claspill . Selecting that checkbox fixed the issue.
Now, to answer your questions.
Yes HA11-5 is linked to HA11-4
HA11-4 is linked to HA11-3
HA11-3 is linked to HA11-2....and so on.
I didn't know this type of trigger is limited to 10 execution. This will be a problem for me as I have 180 issues in my project, all linked as I mentioned above.
What I want to do is that if I change the Start Date of any of the issues, I want the chain of linked issues to be updated.
Is there a different way to achieve this?
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What does the audit log show? Could I see the screenshot of HA11-2 detailed issue view?
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@Jack Brickey , Thanks for your response. I saw @Trudy Claspill 's comment and his suggestion fixed my problem. But now I have the other issue with needing this to execute to all my 180 issues.
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