How to create subtasks and link them together with automation ?

[Aline Veyradier]

Hello,

I want to create sub-tasks from a task and link them successively, as in a Gantt chart.
I manage to create the sub-tasks, but not to link them successively.

Does anyone know how to do this?

Thanks in advance

[Trudy Claspill · Accepted solution]

Hello @Aline Veyradier 

Please provide screen images showing us your complete automation rule.

It is challenging to advise you on how to change it to achieve your desired outcome when we don't know what you have so far.

[Aline Veyradier]

[Trudy Claspill]

Thank you for those images. That is helpful.

I see that you have set the Linked Issues field to link the current subtask being created to "last item created". Is that not working for you?

What results are you observing?

What information is being recorded in the Audit Log for the rule execution?

[Aline Veyradier]

Hello @Trudy Claspill ,

Thank you for your help !

That's what I'm aiming for : 

And that's what I get with the Linked Issues field set to link the current subtask being created to "last item created" : 

Nothing happens and I get this error in the audit log : 

which means : "Defined fields may not be available for this project/type. Disregarded fields: Tickets liés (issuelinks)".

[Aline Veyradier]

Strangely, I'm having the same problem when I try to add a component to the sub-tasks :

But it works well with labels... 

[Trudy Claspill]

Hello @Aline Veyradier 

Thank you for those images and additional information.

That message means that the fields are not present in the Create screen that you get when you manually create the same type of issue.

In order to set a field in an Automation rule in the Create Work Item action that field must also be available to be set manually through the Create dialog that you get when you click the Create button at the top of the Jira screen. 

If the field is not present there in that dialog, the Automation rule cannot set it.

If this concerns a Company Managed project, you would need to add those fields (Components and Linked Issues) to the screen used in the Create Issue operation for the subtasks.

[Aline Veyradier]

Hello @Trudy Claspill ,

Okay, now I understand. I'll make the indicated changes tomorrow and keep you posted.

Thank you very much for your help, it's much appreciated!

[Aline Veyradier]

Great! It worked really well

Thank you very much @Trudy Claspill