How to create tasks from issue in Jira service desk cloud

[Pincvision Administrator]

Hi,

I want to send a task to an internal of external contact from a created incident in in Jira servicedesk. How can I implement this?

[Thomas Deiler]

Dear @Pincvision Administrator ,

you can create a new task in another jira project by creating a custom automation rule:

So long

Thomas

[Patrick Haley]

Hey Thomas thanks for this. Exactly what I was looking for.

[Petri Huttunen]

hi,

Which plan you need for doing this?

[Pallavi Swamy]

This feature isn't available in server instance.  This option to create is not available in the list of options.