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How to deactivate a user account who is project lead to an Archived project?

Fariba Kaibiri January 16, 2025

Hello,

 

Staff member has left the company, but I can't deactivate his account because he is a project Lead and the project is Archived. How can I change the project lead in Archived project to be able to deactivate the exited user's Jira account?

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 16, 2025

Hello, Good day. You could un-archive the project and remove the project lead and then proceed to deactivate this user. Thanks

Fariba Kaibiri January 16, 2025

Hi Mohanraj, 
Thanks for the reply, however I can't see any option to Un-Archive and all the Archived projects are kind of bold I can't select it and there are no options to do anything. 
Our system is in Data Center not in cloud.  

Thanks,

Rinaldi James Michael
Contributor
March 5, 2025

Navigate to Projects -> Archived Projects (left bar) -> Search for the project -> Click on the three dots -> Restore

Like Fariba Kaibiri likes this

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DEPLOYMENT TYPE
SERVER
VERSION
9.17.5
TAGS
AUG Leaders

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