How to deactivate comments for open issues

[Iro Karavasili]

Hi all!

Is there a way to deactivate comments for open issues?
I have tried jira.permission.comment=denied but it didn't work.

We are using jira software, version 7.9.2.

Kind regards,
Iro

[Elifcan Cakmak · Accepted solution]

Hello,

Can you try :

jira.permission.comment.denied=true

This should work.

Regards,

Elifcan

[Iro Karavasili]

@Elifcan Cakmak  unfortunately it didn't work...

[Payne]

This works for us; note that you need to add this property to every status that you consider to be open (for which you don't want comments). Perhaps in your test case your issue had a status other than the one for which you added the property.

[Iro Karavasili]

I have added this property to Open status. I click on publish button to save changes and now here is what was showed up when i selected an issue.

[Elifcan Cakmak]

Hello,

You are adding the property like this, correct?

I tested it myself and it's working without a problem. Maybe check out the logs if it doesn't work?

Regards,

Elifcan

[Iro Karavasili]

Hi!

It finally worked! I missed a "."...
Thanks a lot!!

Regards,
Iro