How to deactivate user who never logged in?

[Deborah Genevro]

So, I have a user that was invited, but never logged in.  I want to deactivate her user id, not delete it.  Is there a way to do this?  The never logged in user still shows as Active in the filter.

Do invitation links to new JIRA users ever expire?

[Tyler Brown · Accepted solution]

Hey Deborah,

Under the User Management section click on the Edit button to the right of their name.

Then simply un-check the "Active" box and the user will no longer be active.

Hope this helps,

Tyler

[Deborah Genevro]

Perfect.  Thanks for the prompt response!!!