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How to delete a Jira test account

oxcarnagemonkeys February 15, 2023

Hello good afternoon.
Please I would like to know how I can delete a JIra test account.
The account was created and linked to the company's domain. I would like to delete the test.

2 answers

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Ashish Bijlwan
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February 15, 2023

Hi @oxcarnagemonkeys 

Welcome to the Atlassian Community!

If you have verified domain, then you can delete the test account from Directory

Go to Setting button on Top right side corner and click on User management and then click on Directory

Setting --> User management --> Directory --> Managed accounts

image.png

And the in the search box, search for the user and then on top right side you will get Reset Password, Deactivate account and the 3 dots, clicking on 3 dots will give you option to delete that account.

Please check and let me know if this helps you.

 

Thank you,
Ashish

oxcarnagemonkeys February 23, 2023

@Ashish Bijlwan Thank you very much for your reply, sorry for the delay in responding. In case it didn't work, the option to delete the account doesn't appear for me.
Maybe it's because I used the company's email to do it, and it's an account managed by the organization.
I followed the documentation that @Dave Mathijs went through.
I requested the deletion of the products, I am waiting for the deadline.
But thank you very much for your help.

Captura de tela 2023-02-24 002811.png

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Answer accepted
Dave Mathijs
Community Champion
February 15, 2023

Hi @oxcarnagemonkeys welcome to the Atlassian Community!

Please have look at the following documentation article on how to Delete a managed account

If the account is not managed by the Organization, then you can find more info here: Delete your Atlassian account

oxcarnagemonkeys February 23, 2023

@Dave Mathijs Thank you very much for sharing the documents. I'm waiting for the deadline to delete the products.

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