How to disable the comments in JIRA Task

[Saumil_Shah]

Hi I have one epic and three sub tasks,

I want to block the comments for task so anyone can get overview at epic comments.

Thank you.

[Deepak Jain · Accepted solution]

Hi @Saumil_Shah ,

Thank you so much for posting on Atlassian community.

To restrict comments on sub-tasks, you can setup a separate workflow for subtasks. And can use "jira.permission.comment.denied" workflow property on every status.

"jira.permission.comment.denied" workflow property is uesed to disable comments when an issue is on a particular status.

Here is more details : https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/

Cheers !!

[Deepak Jain]

By doing this, nobody will be able to add comments on sub-task. And user need to add a comment on Epic (Or parent issue) only.

[Saumil_Shah]

Thank you. Let me try

[Deepak Jain]

Yes sure, let me know if you stuck some where. But it will work definitely.

Good luck !! 

[Saumil_Shah]

I am also new for workflow as well. I am looking for it to create new work flow.

[Deepak Jain]

You can try by copying the existing workflow. Then you can edit/update it on Diagram mode.

Initially you may face some issue, but once done you will find it easy next time.

[Saumil_Shah]

Hy, Thank you for the update. But my company doesn't allow to create workflow based on issue type

[JM Perrot]

Hey @Saumil_Shah 

I'm not sure to understand your problem, do you want people can comment your Epic or just read comment ?

In this case you can just modify your project permissions.

Let me know if it's the other case (post a comment just on Epic and not on others issue type)

Regards,

JM

[Saumil_Shah]

I do have one epic and three task under that epic.

I want to make communication at one place.

So, I am looking for disable comments in task and enable in epic. So everyone can drop comments on epic.

[JM Perrot]

Hmm I think the best option in this case is to follow the advice of @Deepak Jain :)