How to display list of items which have Blocked label

[Елена Елена]

Hi all

I want to get list of blocked items. But we use Blocked label for this purpose.

I used this article to create the rule - https://community.atlassian.com/t5/Automation-articles/Send-a-list-of-issues-in-Slack-with-Jira-automation-s-newest/ba-p/1411819

In Audit log I got success status, but the issues list doesn't appear in Slack

I got only "Hey we have following issues to be blocked"

How could I change Slack message?

Thanks

[Ash Yadav · Accepted solution]

Hi @Елена Елена , 

While it appears that the automation worked successfully and identified the correct issues, I believe there might be some error in the web-hook part of your automation. 

Can you please attach a screenshot of your And: Send Slack Message action? 

Please blur or censor the web-hook URL (just make sure its correct).

And the incoming message you're receiving on Slack. 

Out of curiosity, can you attach any link to the Slack message as a troubleshooting step? Just in case its getting filtered etc. 

Looking forward to hearing from you. 

Kind Regards, 

Ash 

[Елена Елена]

the message in Slack - "Hey we have following issues to be blocked" and nothing more

[Ash Yadav]

Can you replace your message with the following: 

---

www.google.com

Hey, we have the following issues to be blocked:

{{#lookupIssues}} *<{{url}}|{{key}}> {{/}}

---

The google URL is used to check If hyperlinks are being filtered in your message, in which case the issue is with your Slack configuration rather than the automation. 

Let me know how you get on and please post the output after the automation is run. 

Kind Regards, 

Ash 

[Елена Елена]

How to display issue from new line?

[Ash Yadav]

Hi @Елена Елена looks like that worked :) 

So your correct message should be: 

---

Hey, we have the following issues to be blocked:

{{#lookupIssues}} *<{{url}}|{{key}}> {{/}}

---

As for new lines, I'm not sure that is going to be possible but I could be wrong. 

A quick search netted me the following discussion: 

https://community.atlassian.com/t5/Jira-Software-questions/Jira-automation-insert-new-line-into-the-audit-log/qaq-p/1714479

I would also explore this article from Slack regarding text formatting for messages sent to Slack via APIs:

https://api.slack.com/reference/surfaces/formatting

I think we got the initial issue resolved so I'm going to leave the rest to you. 

Kind Regards, 

Ash 

[Елена Елена]

Yes, I did it.

One more question how to put project name into the text

Hey, <project.name> has the following issues to be blocked:

I tried {{project.name}} it displays nothing

[Ash Yadav]

Can you try this:

---

Hey, <{{project.name}}> {{/}} has the following issues to be blocked:

{{#lookupIssues}} *<{{url}}|{{key}}> {{/}}

---

I'm not on a computer at the moment to test it but this should be a good place to start. 

Also see: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-projects/

Hope it helps.

Kind Regards,

Ash 

[Елена Елена]

Thanks, but none of them works

[Елена Елена]

To make new line the message should the following

Hey, we have the following issues to be blocked:

{{#lookupIssues}} *<{{url}}|{{key}}> 

{{/}}

[Елена Елена]

One more question to finish this topic

Can I sort issues by Sprint, for example stories from current on the top.

[Ash Yadav]

Hi @Елена Елена ,

Well, it can be done but that gets a little trickier. Have a look at this thread: https://community.atlassian.com/t5/Jira-Software-questions/Get-active-sprint-name-in-smart-value-for-automation/qaq-p/1573065