How to do I find out if a JIRA is standard license or premium license when I'm not an admin

[Lisa Quatmann]

I see this question asked a few other times, and the assumption seems to be that the person has admin access to check which type of license they're using. However, not all of us are admins...how do we see that? I'd rather not bother our IT department asking for something which is not available to us.

[Ollie Guan]

Hi @Lisa Quatmann ,

If you want to find out whether your Jira instance is using a Standard or Premium license and you are not an admin, it can be challenging because most license details are only visible to administrators.

Sometimes, you can infer the license type by checking if certain Premium-only features are available.

https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/

[Trudy Claspill]

Hello @Lisa Quatmann 

Welcome to the Atlassian Community.

Adding to @Ollie Guan 's answer, the Plans menu option will appear only for Premium and Enterprise subscriptions. However, it may be possible to hide that menu if the administrators have set up very restrictive permissions for the feature.

Asking the Jira Product Administrators is the best way to get a conclusive answer.

[Matt Doar _Adaptavist_]

And also request that the administrators document this somewhere for the next person to ask the same question. You're likely not the first!

[Lisa Quatmann]

Where do I find who the Jira Product Administrators are? Or let me guess, that's not visible either?