How to enable restriction for issue ticket of Jira Work Management project?

[mr_tic.tac]

If I create the project of Jira Software, I can set restrictions for issue ticket like below.

But if I create from Jira Work Management, there are not restrictions. So how can I enable it?

[Trudy Claspill]

If you are trying to set Issue Restrictions for issues in a Team Managed project there are prerequisites. Have you met the prerequisites?

Please note, to set issue restrictions for issues in a next-gen project:

• You must either be on the Jira Standard or Premium license plans.

• You are assigned to a role that has the SET_ISSUE_SECURITY permission. Admins and users assigned to the Member role are given this permission by default. Learn more on how to grant permissions to roles in next-gen.

[Trudy Claspill]

It doesn't appear the Issue Restriction is a feature that is available for Team Managed  Business/Work Management projects. I haven't found the documentation that says that, but when I look at the permissions assigned to the Administrator role for such a project in a Premium subscription, the role does not include the Restrict Issue permission. I do see that permissions in the Administrator role for Team Managed Software projects, though.

[Trudy Claspill]

Unresolved issue to make Restrict Issues available in JWM https://jira.atlassian.com/browse/JWMCLOUD-213

[Aleksandra Bosacka _Deviniti_]

Hello @mr_tic.tac 

Welcome to the community!

If you can't set the restrictions, it's most probably because you haven't enabled the Issue security in the project.

Please remember, though, that it isn't available on the Free plan, therefore you may need to upgrade your Jira Work Management plan.

For more details, see this page in the documentation: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

Hope this helps!

Cheers,
Aleksandra

[mr_tic.tac]

Hi @Aleksandra Bosacka _Deviniti_ 

I understood!

Thank you so much for your help.

[mr_tic.tac]

@Aleksandra Bosacka _Deviniti_ 

After I tried with Trial Premium plan, I still can not see the restrictions

[Aleksandra Bosacka _Deviniti_]

Hi @mr_tic.tac 

If you still can't set restrictions, I think Trudy's answer actually provides more tips. See the reply above :) 

Cheers,
Aleksandra