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How to filter tickets by their status at JIRA timeline

Evgenii Pugin April 2, 2025

I use JIRA timeline
with hierarchy from initiative to story levels,
and I'd like to filter by the tickets status.
Surprisingly the status filter works not straightforward - e.g. I can't uncheck DEFERRED to hide tickets at DEFERRED status.
Could you please share any advice?

BR, Eugene

3 answers

0 votes
Evgenii Pugin April 2, 2025

I finally realised how that is supposed to work - 
we should just uncheck 'Show full hierarchy' to make filtering work as expected.
Thanks everyone for your help!

0 votes
Luca Miceli
Contributor
April 2, 2025

Try this:
1. Create a quick filter 

quickfilter.PNG

2. From the timeline select the quick filter

quickfilter.PNG

Evgenii Pugin April 2, 2025

excuse me, @Luca Miceli  - I do not see Quick Filters at my view
Screenshot 2025-04-02 at 23.49.10.png

should it be anyhow configured to be visible?
----
as far I understand, quick filters belong to the board, right?
so, in which board could I create quick filters to be visible at Jira Plans?

0 votes
Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 2, 2025

Hey @Evgenii Pugin

 

The steps you've mentioned sound correct. You need to select the required statuses in the filter. Please make sure other status categories are unchecked at the top. For example, with the below setup, it will only show me the issues from the 'Backlog' and 'Selected for Development' statuses.

2025-04-02_19-13-56.png

 

I hope this helps. If you notice anomalous behaviour, please share a screenshot of the status filter from your plan.

Thanks!

Evgenii Pugin April 2, 2025

Screenshot 2025-04-02 at 17.06.50.png

yeah, but it is not working -
e.g. here you can see status BLOCKED is unchecked, 
though the tickets with this status are still shown

Evgenii Pugin April 2, 2025

it is working well
if your hierarchy is set from Initiative to Epic

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