How to find out which plug-in is causing indexing failures?

[Jira Admin]

When we get error like " We cant create the ticket right now...." error, generally it is due to the indexing error, which arises from plug-in issue, how to find out which plug-in is responsible for indexing failure. 

[Nic Brough -Adaptavist- · Accepted solution]

There is no way to do this on Cloud.  You'd need to read the log files, which you cannot get to on Cloud. 

Raise it with Atlassian support at https://support.atlassian.com/contact

[Jira Admin]

Hi Nic,

You are right , i was asking in relation to the jira server, i accidently selected cloud software.