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How to free project storage

Sandy LEE
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August 26, 2025

I have completed the sprints and deleted some sprints try to free storage, but it is not working. How can I free project space?

3 answers

2 votes
Mohamed Benziane
Community Champion
August 26, 2025

Hi,

welcome to the community

If you have some attachments in your issue you can delete them to gain some space storage.

1 vote
Staffan Redelius
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August 27, 2025

Hi @Sandy LEE  and welcome to the Community!

I would definently start looking for big attachments in your site. App data does not consume that much storage. 

Best regards,
/Staffan

1 vote
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 26, 2025

Hello @Sandy LEE ,

Good day! Welcome to Atlassian Community :)

In order to free up storage, you can delete some attachments from few of your work items in the concerned project.

You can also navigate to settings -> product -> Storage management section. It will show top 10 workitems in your site with largest attachment size. If you see any work item from your concerned item listed there, you can delete the attachment.
Screenshot 2025-08-27 at 12.20.34 PM.png

Thank you!

Sandy LEE
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 27, 2025

Any idea how view old issues that already removed by removing sprint? I think I have much storage there. 

Thanks!

Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 27, 2025

Hello @Sandy LEE ,

You can run the JQL query to find the issues that were removed from a certain sprint.

For issues that are open and was associated with closed sprint

Query: project = "YourProjectName" AND sprint in closedSprints() AND sprint was not EMPTY AND statusCategory != Done

You can reach out to Atlassian support, we will run a one time database query and will fetch all the issues with their attachments and size and provide you the file. You can then take a call, which ones to deleted.

Thank you!

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