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How to get issues data dump with the custom fields in jira server?

Rinjini Poddar November 23, 2022

If we try using search issues and download csv.

But it allows only 40k records but we have 5 lakhs filtered issues.

Can anyone tell me how to achieve this?

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Nic Brough -Adaptavist-
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November 24, 2022

The default setting for export in Jira is 1,000 records.  One of your admins has changed this to 40k, which is a recipe for disaster because larger exports will chew up all the memory and crash the server.

You will need to think of another way to export.  Or take a good look at the reasons why you think you want to export - what are you planning to do with the export?

Rinjini Poddar November 27, 2022

Can we achieve this through REST API?

Nic Brough -Adaptavist-
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November 28, 2022

Probably, but without knowing why you are trying to do this, we can't really help you.

Rinjini Poddar November 28, 2022

Because of having the default setting of jira -> 1000 issues. We cannot export more than 1000 issues in csv.

Also changing the values in default is not going to happen for our instance.

And the export will be on the basis of issuetypes & selected custom fields (Not all Fields)

Will we able to do this through REST API?

Nic Brough -Adaptavist-
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November 29, 2022

Probably, but we can only say so if you can tell us what you are trying to do.  And there's almost certainly a better way to do it.

What are you going to do with this export?

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