Hello @Yousef Jamjoum
Welcome to the community.
Are you working with Jira Cloud or Jira Server/Data Center?
If you are working with Jira Cloud, is the project a Company Managed project or a Team Managed project?
If you are working with Jira Cloud and a Company Managed project, then only Jira Administrators are allowed to edit workflows.
If you are working with Jira Cloud and a Team Managed project, then the Project Administrators are allowed to edit workflows for their projects.
For Jira Server/Data Center generally only Jira Administrators can edit workflows, but it is possible to extend the permissions for a Project Administrator to edit workflows with some restrictions. Refer to this document for information on that. Note that only applies to Jira Server/Data Center.
https://confluence.atlassian.com/adminjiraserver/managing-project-permissions-938847145.html
Thank very much Trudy!
It is a company managed project! Indeed I am Administrator on this project!
In the Project settings i changed his role to *site administrator* but he still cannot get that action icon to change the workflow!
Any further advises!
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A Site Admin is not the same as a Jira Admin. The user needs to be a Trusted User or a Jira Administrator.
Where did you go to change the user's level of access?
Note if you give the user Jira Administrator permissions they will have far reaching access to modify MANY elements of your Jira system that can affect all users. Jira Admin access should be restricted to people who understand the risks associated with the changes they make, and the responsibilities that come with having that much access. I would not grant that access lightly.
See this post for more information on what a Jira Admin has access to change:
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