How to include transition properties in webhook

[吴昊]

Hello, the properties of transition was not included in webhook content, but I need them for judgment, are there any ways to solve it? Thanks!

[Hana Kučerová · Accepted solution]

Hi @吴昊 ,

what exactly to you mean by properties of transition? Id of the transition? Thank you.

[吴昊]

Thanks for your reply, the properties of transition could be seen here.

As seen above, I have added a "toad_action_type", is it possible to be included in webhook content? So far I have to fetch it via api "GET /rest/api/3/workflow/transitions/{transitionId}/properties"

Thanks

[Hana Kučerová]

Thank you. I don't think it is possible to add it to webhook.

I would recommend you to use automation functionality and it's action Send web request instead of webhooks. Use can use audit log to debug the functionality and you can also add any custom data, you want, to the payload.

[吴昊]

OK, I'll have a try, thanks for your suggestion!

[Andrey Ivanov]

Automations have 5000 limit on the Standard subscription in JSM which is literally nothing for JSM particularly. JSM requests (and their business logic) can be more frequent and "smaller" than those in Jira Software.

That's specifically why we avoid using automations as the highest recourse, making as much as possible on our own. That also makes the process of debug more accessible as we have it on our side, without having to request information from Atlassian support.