I want to install Mail Me plugin trail version before purchase the same.
I couldn't find installation details. Can you please help?
I logged in as Admin user
Hi Alexis,
I am also using CROWD and Confluence along with JIRA. Is that the reason recovery_admin is not working?
it looks like you're not logged in as System Administrator : this means that you do not have permissions to install new addons.
You should ask your System Administrator for this.
Let me know if this helps,
--Alexis
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This article gives you more details on the differences between the Jira Administrator and Jira System Administrator permissions : https://confluence.atlassian.com/jira064/managing-global-permissions-720412521.html#ManagingGlobalPermissions-sysadmin
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Hi Alexis,
Thanks for your Email!. Can you please let me know which table in database has admin user? I want to change my user as admin.
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Hi Alexis,
I tried below steps to login with recovery_admin with Jira123 as password in Jira, but login failed with username and password is not correct.
1. Stop Jira with stop-jira.sh
2. Edit JVM_SUPPORT_RECOMMENDED_ARGS="-Datlassian.recovery.password=Jira123"
3. Start Jira with start-jira.sh
Can you please help?
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