How to keep a remote issue updated with changes made to a local issue

[Coco _El mejor_]

I need to find a way to keep identical two issues via rest api with scriptrunner. The integration is between CA SDM and Jira. My task now is to make sure that all the changes that are made in the jira issue are reflected in a CA SDM card.

Is there a way to find out wich field was modified when the "issue updated" event is triggered?

[Iago Docando]

Even though you are asking for a solution using scriptrunner you might want to check J2J issue sync. https://marketplace.atlassian.com/apps/1215323/j2j-issue-sync?hosting=server&tab=overview

I find it fto be very convenient and most important afordable enough that it doesn't really make any sense to me to look for a more complicated option. I do not ussually endorse any product but my personal experience with MoroSystems it's been amazing, specially on the human to human part, so even more than the product itself I'm endorsing them.

[agustin-barreto]

It seems to be jira to jira integration. I'm interested in a solution to integrate CA SDM and Jira. I found another solution similar to J2J called Exalate that make it with ServiceNow, Zendesk. What i see is nobody is interested in integrate Jira with CA SDM, so I have to do it manually i guess with scriptrunner.

[Iago Docando]

Sorry about that... I got stuck in the "keep identical two issues" part :P

I'm not familiar with CA SDM but maybe you can check this link if you haven't already:

https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=774598#bma8530a43-6f81-4846-bba9-f7dd974daa0a

They say "CA SDM and JIRA Service Desk can be bi-directionally integrated by using OpsHub Integration Manager" www.opshub.com

[Coco _El mejor_]

Yes, I used Opshub before. My idea is try to not use it and keep only using rest apis or some plugin (Because of pricing) . Anyway, I think I will keep only with rest calls between both services.