How to make comments only appear once

[Zach Misino]

Any jira ticket I access, it has two separate comments sections. It use to only show the one comment section at the bottom, now it shows all comments twice. How do I just have it normal?

[Kai Becker]

Hi @Zach Misino 

thanks for your question and welcome to the community. 

Could you please post a screenshot of the two comment columns you see?

[Zach Misino]

A little difficult to get it all into one image, but here you can see the entire comments section is shown twice.

[Kai Becker]

Hi @Zach Misino 

thanks for clarification. The above part with "comments" looks more like a copy of a chat then a comment section.

This is definitely no Jira Default feature. Maybe the above section is auto generated and put up there in a custom field?

Where is this information stored? In the description? I guess it probably would be a good idea to talk to your Jira admin to solve this problem with you.