How to make custom fields mandatory using automation after meeting specific requirements in a Jira t

[Sachin Guttala]

[Fazila Ashraf · Accepted solution]

Hi @Sachin Guttala 

Could you explain what you are trying to achieve?

With automation, you cannot make a field mandatory. You can use the field configurations or advanced forms for such requirements

[Sachin Guttala]

when the Issue type is TASK and custom field "Keyword" is "TSUP" then only field should mandatory

[Valerie Knapp · Accepted solution]

Hi @Sachin Guttala , thanks for your post.

If I understand correctly, you want to make the Time Spent field required during a transition. The best way to do this is probably with workflow validator as my fellow Community Leader @Trudy Claspill explains in this question - https://community.atlassian.com/t5/Jira-questions/How-to-make-quot-Time-Spent-quot-field-required-in-the/qaq-p/2249249 

I would try to implement the solution she suggests in the workflow instead of using an automation.

Best wishes

[Sachin Guttala]

Hi @Valerie Knapp Thanks for the response, but when the Issue type is TASK and Keyword is TSUP then only field should mandatory

[Valerie Knapp]

Hi @Sachin Guttala , I agree with @Fazila Ashraf .

If something is possible, you would likely need to use an app, like Behaviours - https://docs.adaptavist.com/sr4jc/latest/features/behaviours/example-behaviour , not an automation.

Best wishes

[Sachin Guttala]

Thanks @Valerie Knapp