How to make the issue.key appear as text rather than hyperlink?

[Bertrand Delaitre]

In the description field of an issue, we have some text like "remove view named nameofview_ABC-1234".

ABC-1234 is not an issue number but a technical identifier from another tool.

If the description field is set with a Twiki renderer, then the ABC-1234 is identified as an issue number. We want to have it in plain text (no hyperlink). Is it possible?

[Adrien Low _ServiceRocket_ · Accepted solution]

Hello Bertrand,

 It seems that this feature has not been implemented by Atlassian.

There is a feature request that has been closed:-

• https://jira.atlassian.com/browse/JRASERVER-37224

Though, a workaround you can try is to use curly brackets around your issue key:-

Hope this helps.

Regards.

[Bertrand Delaitre]

Thanks for your answer

[Dave Cromwell]

Hi, I came across this question and thought I'd share a slightly different way that I had to solve this when the bracket resolution did not work or my situation.

I needed to stop Jira rom identifying a genuine issue key in a text field that was being shared as part of a report to users who do not have direct Jira access. 

I used a replace manipulation within a smart value like this 

[{{issue.key.replace("-","_")}}] : {{issue.summary}}

to turn the key KEY-1234 which was automatically picked up as a valid key to KEY_1234 which was not. 

 I hope this helps someone