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How to manage recursive issues on JIRA?

Talib Usmani August 6, 2023

How we can manage recursive issues on JIRA? How they will be managed on the BOARD and how they will be generated after a specific period of time like daily, once a week, and once a month? What is the best way to manage such recursive issues?

2 answers

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Answer accepted
Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 7, 2023

Hi @Talib Usmani This screeshot should help-

Screenshot 2023-08-07 at 6.33.29 PM.png

Talib Usmani August 7, 2023

@Utkarsh Singh - Can we create an automation that say when a task is in done, create the same task in the TO-DO status in the same project?

Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 7, 2023

Yup, use the trigger Issue transitioned-Screenshot 2023-08-07 at 7.29.49 PM.png

Here is the list of all triggers in the Jira cloud.

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Talib Usmani August 7, 2023

Thanks @Utkarsh Singh 

0 votes
Sebastian Krzewiński
Community Champion
August 7, 2023

Hi @Talib Usmani 

 

For repeating issues I'm using automation for jira (scheduled rule). I'm using it in many projects. 

 

Regards,

Seba

Talib Usmani August 7, 2023

HI @Sebastian Krzewiński 
Thanks for the response 
Can you share that Scheduled Rule with me along with the explanantion?

Sebastian Krzewiński
Community Champion
August 7, 2023

@Talib Usmani 

 

this is an example from automation library from Jira. You can use it.

automation_example.png

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Talib Usmani August 7, 2023

@Sebastian Krzewiński - Can we create an automation that say when a task is in done, create the same task in the TO-DO status in the same project?

Sebastian Krzewiński
Community Champion
August 8, 2023

Hi @Talib Usmani are you able define what tickets should be create again? Without that it will be hard to achieve this.

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Talib Usmani August 8, 2023

Yes, as the board only contains the recursive tasks so all the task that will be in done need to be created again.

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