How to perform a migration and merge two different Atlassian Cloud instances?

[Hernani Júnior]

Hello, Atlassian Community!

I am facing a challenge and would like to know if anyone here has experience or material that can help me. I need to perform a migration to merge two different Atlassian Cloud instances into a single instance. Specifically, I am dealing with Jira Cloud, Confluence Cloud, and possibly other Atlassian products.

Here are some details about the situation:

1. Source Instances:

   • Instance 1: Contains projects, users, and specific configurations that we need to retain.
   • Instance 2: Contains another set of projects, users, and configurations that also need to be preserved.

2. Objective:

   • Merge both instances into a single consolidated instance without losing data, history, project configurations, and user permissions.

3. Identified Challenges:

   • Ensuring no data loss during the migration.
   • Retaining specific configurations and customizations of each project.
   • Managing duplication of users and permissions.
   • Integrating existing automations and integrations from both instances.

4. What I'm looking for:

   • Detailed steps to perform this migration.
   • Experiences from those who have gone through this process.
   • Recommended tools or add-ons to facilitate the migration.
   • Official Atlassian materials or documentation that might be useful.
   • Tips and best practices to ensure a smooth and successful migration.

Any help or guidance would be extremely valuable. Thank you all in advance for your collaboration and support!

[John Funk · Accepted solution]

Hi Hernani - Welcome to the Atlassian Community!

I have done this several times with the Revyz Data Manager app in the Atlassian Marketplace. Not sure if have completed your need or not. 

[David Frager (gmail)]

John

I am looking at performing a similar activity.  We have 2 instances of JIRA and Confluence Cloud that I need to merge.  I want to take a subset of projects / spaces from the 2nd instance and merge into the first instance.  

I am hoping that all of the work flow, custom fields, etc will be carried forward as well.  I will be posting questions to the product support page, however, any guidance / tips you can provide would be appreciated.

[John Funk]

Hey @David Frager (gmail)  - Yes, this is the kind of thing that Revyz can help with as far as Jira is concerned. I don't have a lot of experience merging Confluence sites though. 

[David Frager]

thank you.

i am waiting for a reply from the vendor

[Nicolas Grossi · Accepted solution]

@Hernani Júnior Welcome, you might take a look to all the options here: https://support.atlassian.com/jira-cloud-administration/docs/import-and-export-your-data-to-and-from-jira-cloud/

Nicolas