How to recover a crashed upgrade?

[wortmanb]

I started to upgrade our Jira 7.2 installation to 7.8, and everything was going swimmingly until our /var partition filled up and the system crashed. When it came back up, I tried to initiate the upgrade again, but it all ends as follows:

Existing installation directory:
[/opt/atlassian/jira]

No directory found in specified location
Finishing installation...

#

So, my question is how to best proceed? Reinstall the tarball I made of that directory just before starting the (failed) upgrade, or is there a better approach?

Thanks!

[Laurens Coppens · Accepted solution]

Bret,

I would suggest to restore to the working 7.2 and then retry the upgrade.

So reinstall the tarball and restore the database.

[wortmanb]

Sounds good. I thought that might be an advisable approach. Go backward before trying to move forward again.

[Laurens Coppens]

Yeah, been there before, the chances of getting it working without the rollback are very low.

Experience teaches me you need to get it working again in the original condition before retrying the upgrade.

And making sure you have enough diskspace ;-)

[wortmanb]

Right. The diskspace was on me. Made additional manual backups to other devices so I could tell the installer to skip the home directory backup and now we seem to be cruising along nicely.

Thanks, Laurens.

[Laurens Coppens]

Bret, the manual backups and telling the setup wizard to ignore the home dir is indeed the perfect plan (i always do the same)

But even then i can still go wrong - hence the restore experience i have :P

You're welcome, glad i could help!