How to remove / hide Abandon work item from a project BOARD

[Haile_ Eskinder]

How to remove / hide Abandon work item from a project BOARD.

[Trudy Claspill · Accepted solution]

Hello @Haile_ Eskinder 

What is the type of project this concerns? Get that information from the projects list available from Projects > More Projects > View All Projects.

If you are working with a Team Managed Software project you will not be able to modify the filter used by the board as John suggested.

If you are working with a Business project (either Team Managed or Company Managed) you will not be able to modify the filter for that board either.

When you say you want to "hide" them do you just want to hide them from the board view, or do you also want to exclude them from the reports related to the board? This question applies only if you are using a Software project and a Scrum or Kanban board.

[Trudy Claspill]

Hello @Haile_ Eskinder 

Seeing your answers to the other responders, consider trying this:

project IN (PROJECT NAME) AND (resolution is EMPTY or resolution != Abandoned) order BY Rank ASC

Resolution is a special field that is usually empty until it is set. When you use "resolution != Abandoned" that comparison can be made only for issues where the resolution field actually has a value. If you add the change I suggested above, "resolution is EMPTY" will result in inclusion of issues where the Resolution field is empty.

[Haile_ Eskinder]

Thank you so much Trudy! That worked perfect:)

Eskinder

[Kavitha Chandrasekaran]

Hi @Haile_ Eskinder Some good suggestions from posted here... adding my thoughts to mentioned options!

1) Closing aged work items is what I prefer to do. 

2) JQL -  you could filter out work items created before a certain date and still not resolved. I am assuming that is what is you mean by abandoned

Thanks!

[Haile_ Eskinder]

Thanks for the suggestion, Kavitha. Unfortunately, I can't use the created date filter for my scenario. I would definitely keep that in mind for future filter related issues. 

I also tried to modify the board JQL as showed below, and it returns only the 'done' status with 'done' resolution. it ignores the other statuses such as 'in progress', or 'backlog'.

project IN (PROJECT NAME) AND resolution != Abandoned order BY Rank ASC

[Matt Doar]

If no-one is going to work on it, close it. You can always find it and reopen one day, if needed

[John Funk]

Hi Haile - Welcome to the Atlassian Community!

If you are using a status or resolution for that, just modify the board filter used by the board and exclude those in the JQL query used by the filter. 

[John Funk]

To be clearer - use a Done category status of Abandoned or Canceled or something like that, and move the issue into that status when you are sure you will not be working on it. Then exclude that board status in your filter for the board. 

[Haile_ Eskinder]

Thanks, John, for looking at this for me.

I have tried to modify the board JQL as showed below, and it returns only the 'done' status with 'done' resolution. it ignores the other statuses such as 'in progress', or 'backlog'.

project IN (PROJECT NAME) AND resolution != Abandoned order BY Rank ASC

I need to understand JIRA column structures to be able to create the desired filter using JQL query.