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How to restrict who can access the new create button

Lex Baldridge
Contributor
July 17, 2025

Hello,

 

I have noticed Jira updated and with this there is now a new create button. I don't want people on m board to use the create button but the forms instead. I figured out how to remove the permission to the create button on the board. However, I am not sure how to restrict this one (shown below).

 

Screenshot 2025-07-17 113011.png

1 answer

4 votes
Walter Buggenhout
Community Champion
July 17, 2025

Hi @Lex Baldridge,

Hmm ... that create button has been there all the time. It is the central entry point in Jira to create work items. You can't hide it. People will only be able to create work items in the products they have permission to do this.

If your Jira instance is properly configured, then people will see the same fields to fill out as the ones you added to your form. So, apart from it looking a bit different, there's not too much that could go wrong there.

Hope this helps! 

Trudy Claspill
Community Champion
July 17, 2025

@Lex Baldridge 

Can you provide more information about why you want to direct users to the Form rather than using the native Create dialog that is available when the Create button is clicked?

Also, what type of project does this concern? Get that information from the View All Projects page under the Projects menu.

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Lex Baldridge
Contributor
July 17, 2025

This is a team managed business, we want to use the forms to keep a better back log of everything and this way people who are not on the board can submit forms also.

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Trudy Claspill
Community Champion
July 17, 2025

How does using the Forms help you "keep a better backlog of everything"?

What do you mean by "people who are not on the board"? Are those people who are not assigned a role in the project? People who do not have licensed access to your Jira site?

What is the Access Level for your Team Managed project?

What is the Access Level for the Form?

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